Shipping policy
Domestic Shipping (USA)
-
We ship to all 50 states across the USA.
-
Standard Shipping: 3–7 business days
-
Expedited Shipping: 1–3 business days
-
Processing Time: Orders are processed within 1–2 business days (excluding weekends and holidays)
Shipping Costs
-
Shipping costs are calculated at checkout based on the total weight and shipping method.
Order Tracking
-
Once your order is shipped, you will receive a tracking number via email.
-
You can track your package on the carrier’s website (USPS, UPS, FedEx, or DHL depending on your selection)
Delays
-
Delivery times may vary due to carrier delays, holidays, or weather conditions.
-
Aluma Mart is not responsible for delays caused by shipping carriers.
Lost or Damaged Packages
-
If your package is lost or damaged during transit, contact us at alumamartofficial@gmail.com within 7 days of delivery.
-
We will work with the carrier to resolve the issue or offer a replacement/refund if eligible.
International Shipping (Optional – If you plan to ship outside the USA later)
-
Currently, we only ship within the United States.
-
International shipping may be available in the future.